Introduction

At Digiezy, we place great importance on protecting your privacy. This privacy policy explains what information we collect, how we use it, and how we protect it.

By using our website, you accept the practices described in this privacy policy.

Who We Are

Our website is: Digiezy, a shop specializing in selling digital crochet patterns.

Contact email: contact@digiezy.com

Information We Collect

Information You Voluntarily Provide

When you use our site, we may collect the following personal information:

  • First and last name
  • Email address
  • Billing information
  • Postal address (if necessary for billing)
  • Comments or messages you send us

Automatically Collected Information

When you browse our site, we automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time spent on the site
  • Date and time of visit

Cookies

Our site uses cookies to improve your browsing experience. Cookies are small files stored on your browser that help us personalize your experience and analyze the use of our site.

You can configure your browser to refuse all cookies or to be warned when a cookie is sent. However, some features of the site may not work properly if cookies are disabled.

Use of Information

We use the collected information to:

Prevent fraud and protect the security of our site

Process your orders and provide you with purchased patterns

Send you order confirmations and download links

Respond to your questions and requests

Improve our site and services

Send you newsletters and information about our new patterns (if you have consented)

Sharing Information

We do not sell, exchange, or transfer your personal information to third parties, except in the following cases:

  • With third-party service providers who help us operate our site and provide our services (payment processing, site hosting, email sending)
  • If required by law or to protect our legal rights
  • In the event of a merger, acquisition, or sale of assets, in which case you will be informed by email

All our service providers are required to maintain the confidentiality of your information and not use it for other purposes.

Data Retention

We retain your personal information for as long as necessary to provide you with our services and comply with our legal obligations. If you would like us to delete your information, please contact us at contact@digiezy.com.

Data Security

We take reasonable measures to protect your personal information against loss, theft, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. The changes will take effect as soon as they are published on the site. We encourage you to regularly check this page to stay informed of updates.

Contact

If you have any questions regarding this privacy policy, please contact us at contact@digiezy.com.